News

 
 
General | 08/03/2022
What the increase in energy price rises means for you – March 2022

Energy bills will rise for 22 million households in April this year, as regulator Ofgem confirmed an increase to the new price cap level. A number of factors have contributed…

 
General | 03/03/2022
Social Housing Survey – You May Be Contacted

The Department of Levelling Up, Housing and Communities (DLUHC) is conducting a survey to gather information about how landlords are currently performing. You may be contacted to take part in…

 
General, In Your Area, Neighbourhood | 02/03/2022
Active Streets Helping Keep Kids Busy

We recently helped children and families in Miles Platting to ‘reclaim the streets’ during the half-term holidays. Jigsaw Homes North’s Neighbourhood Engagement Team helped Manchester City Council and Buzz Health…

Jigsaw Rewards, You Said We Did | 22/02/2022
You Said, We Did: Tenant Satisfaction Measures

The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…

 
Jigsaw Rewards, Scrutiny | 17/02/2022
Jigsaw Rewards Scrutiny Panel: Repairs Satisfaction

As part of our aim to help regenerate neighbourhoods and provide opportunities for our communities to thrive, we work closely with residents to shape our priorities together including through our…

 
Jigsaw Support | 15/02/2022
Greater Manchester’s ‘hidden unemployed’ getting back to work

Thousands of people being dubbed Greater Manchester’s ‘hidden unemployed’ are getting help to get back to work, thanks to a programme supporting those furthest away from the jobs market. Figures…

 
Sustainability | 11/02/2022
Jigsaw Secures Vital Piece of Funding for Energy Upgrades to Hundreds of Homes

Jigsaw Homes Group has secured more than £1.7m to upgrade hundreds of homes throughout Greater Manchester and the East Midlands and improve their energy performance. The funding from the Social…

 
Jigsaw Group News | 08/02/2022
Help at hand for residents in view of sector-wide rent increases

From April 2022, rent increases will take place across the social housing sector.  Following guidelines set through Government regulation, rent charges are calculated annually using a set formula that makes…

 
Jigsaw Rewards, You Said We Did | 03/02/2022
You Said, We Did: Foodbank Survey

Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…

 
Customer Feedback | 01/02/2022
Customer Feedback Q3: October to December 2021

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…

 
General, Investor updates | 01/02/2022
Moody’s re-affirms A2 stable rating for Jigsaw Group

Credit rating agency Moody’s has re-affirmed  Jigsaw Homes Group Limited’s A2 stable rating. In its report published on 28 January 2022, the agency which rates the financial position of organisations…

 
General, In Your Area, Neighbourhood | 01/02/2022
Oldham Food Grocers Opens

A food grocer we helped to fund in the heart of Oldham officially opened last week to help residents in food poverty. Based at the Oldham food pantry in Anchor…

 
General, Jigsaw Rewards, You Said We Did | 20/01/2022
We have a WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of Amazon vouchers. The response again was overwhelming, with even more residents signing up…

 
Jigsaw Rewards, You Said We Did | 18/01/2022
You Said, We Did: Allocations and Lettings Policy Consultation

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…

 
General, Sustainability | 17/01/2022
Big Energy Saving Week

This week (17-23 January) is the Big Energy Saving Week, a campaign led by Citizens Advice to help people manage their energy bills this winter. We know that with the…

 
Careers, General | 10/01/2022
Calling All Apprentices!

We have SEVERAL new and exciting apprenticeship roles to help you take that next step into a rewarding and fulfilling career in housing. From sales of new homes through to…

 
General | 20/12/2021
Staying safe and warm this winter

Winter is here so, we wanted to help make sure that you stay safe and warm over the coming months. We have pulled together some useful tips about how you…

Jigsaw Foundation, Jigsaw Rewards | 13/12/2021
‘Mystery Shoppers’ Give Feedback on our Customer Hub

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. Following the recent re-opening of our customer…

 
General | 09/12/2021
Christmas & New Year office opening hours

We will be closed during the festive period from 12:30pm on Friday 24 December 2021. We will re-open on Tuesday 04 January 2022. If you need to report an EMERGENCY…

 
General | 09/12/2021
Office closure on Friday 17 December 2021

Please note that we will be closed from 12.30pm Friday 17 December 2021. We will re-open on Monday 20 December 2021. If you need to report an EMERGENCY repair during…