Your home & maintenance

How can we help you today?
Energy advice
A few simple steps could help you run your home for less as well as producing fewer harmful CO2 emissions. More than half of the energy we use at home is used for heating and hot water.
Reporting repairs
We aim to provide a good quality, efficient repairs and maintenance service to all of our customers.

If you need a repair to your home, you can report this to us in a number of ways.
Repair responsibilities
Jigsaw Group is responsible for the main structure of a property and for repairing items that were part of the premises when a tenancy started. Here you can find a comprehensive breakdown of our responsibilities and yours as a tenant.
Condensation and mould
If you have a condensation problem within your home, you may find that small changes to your household routines can help to improve your living environment. A well ventilated home, free from condensation and mould is a healthy home.
Gas Safety
As your landlord, we are required by law to carry out a safety check on our gas fittings installed in your home, every year. As a tenant, you too have some responsibilities.

We have set out these responsibilities, tips on how to avoid putting yourself at risk from faulty gas fittings and what you can expect from us.
Safety in your home
If you had a fire tonight, would you know what to do? Be prepared and have an escape plan. One day it could just save your life! Make sure you, and those you live with, know how to escape in the event of a fire.
More information