Category: Jigsaw Group News

We are experiencing some issues with incoming calls to ‘Connect’. While calls are coming through, some are interrupted and others may take longer than usual to resolve. We wish to apologise for any inconvenience and we are working to resolve the issue as soon as possible.

For all those looking for a career with purpose. The housing jobs fair will bring together the largest recruiters in the region and those looking for opportunities to join a long term career in a sector that supports local communities. Thursday 29 June 08:00-18:00 at Manchester Central. FREE to attend.

Jigsaw Homes has achieved a 2 Star Best Companies accreditation which showcases ‘outstanding’ commitment to workplace engagement.

From April 2023, rent increases will take place across the social housing sector.   We know that this may be a difficult time for many households so we have set out how and why this increase is calculated and the ways you can get in touch if you need help.

Attending emergency repairs is our main priority at the moment and in order to be able to deal with these, we have reverted to an Emergency Repairs only service. Please only call us if your repair is an emergency. 

In August, more than 3,000 of our tenants took part in a survey to measure Tenant Satisfaction. The survey found that overall, 68% of tenants are very or fairly satisfied with Jigsaw as their landlord.

As part of Black History Month, Jigsaw Homes are focusing on ways in which we have taken action to create real change in local communities.

Jigsaw’s customer contact centre Connect has once again achieved its CCA (Customer Contact Association) Accreditation for the 11th year in a row.

We will be carrying out essential maintenance work on our telephone system at 6:15pm on Thursday 14 July. Our telephone lines will be down for at least 15 minutes and…

We are recruiting for a new Non-Executive Director to join our board and play a role in our vision to help residents live successfully in homes they can afford.

Jigsaw Homes has already started work on a number of long-term projects set out in our updated Corporate Plan, the ‘Blueprint for our Future’.

We will be closed on Good Friday (15.04.2022) and Easter Monday (18.04.2022). Our offices will be open as usual from Tuesday 19 April 2022.

From April 2022, rent increases will take place across the social housing sector.  Following guidelines set through Government regulation, rent charges are calculated annually using a set formula that makes…

Jigsaw Group has pledged its support for Gas Safety Week (13 – 19 September 2021) and will be raising awareness about the importance of gas safety throughout the week and…

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 27 May. This may cause some disruption to our service. If your call disconnects,…

We are experiencing some issues with incoming calls this morning.  If your call disconnects, please try to contact us again later.  We are working to resolve the issue as soon…

As featured in Inside Housing on 12 March, after our work in neighbourhoods had to be stepped up during the pandemic, Donna Kelly, our Group Director of Support and Neighbourhoods,…

Today is the start of National Apprenticeship Week (8-14 February) and the theme for this year is “Build the Future” The aim is to encourage everyone to consider how apprenticeships…

Jigsaw Homes Group is delighted to announce that our customer contact service has retained the CCA Global Standard Accreditation for the ninth consecutive year. The internationally recognised accreditation was awarded following…

Following from the publication of our Financial Statements for 2018/19, we pulled together some of the key highlights during the year along with our performance and customer satisfaction with our…