General, Jigsaw Rewards, Neighbourhood, You Said We Did | 24/11/2021
You said, We Did: Complaints Policy Review October 2021

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…

General | 15/11/2021
Delivering positive change – GMHP social value report 2020/21

Last year Greater Manchester Housing Providers, which includes Jigsaw Homes Group, helped over 6,500 residents towards work, supported almost 600 apprentices, spent £400m with local businesses, and facilitated 35,000 hours…

General, In Your Area, Neighbourhood | 09/11/2021
Beware of loan sharks this Christmas

Loan sharks are unlicensed criminal lenders who often prey on vulnerable people that might struggle to get credit. Victims are often unaware of the law protecting them and too frightened…

General | 01/11/2021
A warm welcome to the tenants of formerly Chorley CH.

We are pleased to let you know that on 31 October 2021, Chorley Community Housing Limited merged (legally known as ‘a transfer of engagements’) with Jigsaw Homes North. YOUR RIGHTS…

General | 26/10/2021
Calling All Graduates!

We have SIX new and exciting graduate roles to help you take that next step into a rewarding and fulfilling career in housing. From development of new homes and project…

Customer Feedback | 22/10/2021
Customer Feedback – Q2: July to September 2021

Customer Feedback and Complaint Investigations We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas…

General | 11/10/2021
What the increase in energy prices means for you

Since January 2021, the wholesale price of gas has increased by approximately 250%. A number of factors have contributed to the rise, including increased demand, the global pandemic causing a…

General, In Your Area | 06/10/2021
Chorley Community Housing (CCH) Merger with Jigsaw Homes North

A while back, we wrote to inform CCH residents that the Board of Chorley Community Housing Limited (CCH) was consulting its tenants and leaseholders about a proposed merger with Jigsaw…

General, Jigsaw Rewards | 01/10/2021
Win £300 Worth of Amazon Vouchers!

Simply complete a survey* on Jigsaw Rewards between 04 October 2021 and 10 December 2021 to be entered in to our FREE PRIZE DRAW to win one of our top…

Jigsaw Group News | 14/09/2021
Jigsaw Group is supporting Gas Safety Week 2021

Jigsaw Group has pledged its support for Gas Safety Week (13 – 19 September 2021) and will be raising awareness about the importance of gas safety throughout the week and…

General, Jigsaw Rewards, Neighbourhood, You Said We Did | 13/09/2021
Our Tenants’ Annual Report for 2020/21 is Now Out

We have been working hard to make our communities better places to live and delivering services that make a difference to our residents. Over the last year, and as a…

Sustainability | 03/09/2021
Be part of it…’Be Zero’

As we aim to become a zero carbon organisation by 2050, we embarked on ‘Be Zero’, our Group’s ambitious sustainability drive.  Our activities, such as building and maintaining homes, have an impact…

General | 01/09/2021
Essential telephone maintenance work – Thursday 02 September from 08.00am – 08.30am

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 2nd September 2021 which we expect to last 30 minutes. This may cause some…

General, Jigsaw Rewards, You Said We Did | 01/09/2021
You Said, We Did: Residents Have Their Say on Our Tenants Annual Report

Residents have been given the chance to tell us what they want to see in our Tenants Annual Report, and how they would like this information to be shared with…

Customer feedback – Q1: April to June 2021

We use customer feedback to help us to learn and understand areas in which we are delivering services well and others which we can improve.  

Jigsaw Rewards, Scrutiny | 06/08/2021
Jigsaw Rewards Scrutiny Panel on ASB

On 29 July 2021, our Anti-Social Behavior (ASB) Scrutiny Panel met for the final time to discuss the findings of the previous meetings and look at the final recommendations for…

General | 03/08/2021
Jigsaw Launches its Corporate Plan; the ‘Blueprint for our Future’

We have launched our Corporate Plan, looking at how the Group will adapt to a changing and challenging operating environment and a range of projects that will be undertaken during…

General, Jigsaw Rewards, You Said We Did | 30/07/2021
You Said, We Did: Residents Have Their Say on Neighbourhood Activities

With Covid restrictions beginning to lift and our Neighbourhood Engagement Team getting ready to get back out into our neighbourhoods, we wanted to find out what events our residents would…

General | 29/07/2021
Essential IT maintenance work – Friday 30 July @ 5pm.

On the afternoon of Friday 30 July 2021, we will be carrying out some essential IT maintenance work. From 5-6pm, we will only be taking emergency repairs calls in Connect….

In Your Area, Neighbourhood | 23/07/2021
Our services update for Miles Platting residents

UPDATED: 20 July 2021 The Government roadmap has moved into the next step with many restrictions lifting from 19 July 2021. As we look forward to resuming a more normal…