Category: General

 
 
General | 01/05/2024
Bank Holiday Office Closure – 6th May 2024

We will be providing an emergency only service on Bank Holiday (06 May 2024). Our offices will be closed during this time and will re-open as usual from Tuesday 07…

 
General | 17/04/2024
Family Fun Sessions

Local families got together to enjoy some fun and learning over the Easter holidays.

 
General | 27/03/2024
Our services during the Easter Holiday 2024

We will be providing an Emergency only service on Good Friday (07 April 2023) and Easter Monday (10 April 2023). Our offices will be closed during this time and will re-open as usual from Tuesday 11 April 2023.

 
General | 11/03/2024
JET Helps 250 Residents Soar with Qualifications

The Jigsaw Employment Team (JET) has worked hard to provide training to residents and has now hit a major milestone with 250 people receiving Food Hygiene Level 2 qualifications since…

 
General | 22/02/2024
An update from our Chief Executive – February 2024

As the new chief executive of Jigsaw Homes Group, I am committed to leading the organisation and continuing to help our residents; providing affordable homes and making a positive impact on communities. 

 
General | 15/02/2024
Telephone service disruption – Thu 15 & Fri 16 February 2024 (ISSUE RESOLVED)

We are experiencing problems with our telephone lines and some calls are not coming through. Our engineers are aware of the problem and working to resolve. We wish to apologise for any inconvenience caused.

 
General, In Your Area, Sustainability | 13/02/2024
Energy Upgrades Underway for Hundreds of Homes

Jigsaw has started its next phase of working to improve the energy efficiency of some of its homes. It has set aside funds for these improvements as part of its…

 
General | 08/02/2024
Jigsaw Joins Consortium to Help Reduce Veteran Homelessness

Armed Forces Community HQ (AFCHQ), Jigsaw Homes Group and Wigan Council have been awarded a significant investment as part of an £8.5 million programme to end veteran homelessness within this Parliament.

 
General | 01/02/2024
Essential IT Maintenance Work

Please note that we will be carrying out some scheduled maintenance work on our systems from 4pm on Friday 02 February. While we will be available to answer your calls…

General, Jigsaw Rewards, You Said We Did | 28/01/2024
You Said We Did: A Good Call?

Recently, 90 Jigsaw Rewards members took part in our ‘good call’ survey and told us about their recent experiences phoning our Connect contact centre.

 
General | 23/01/2024
Facing the Music with Greater Manchester Housing First

Jigsaw’s Housing First colleagues got into the groove as they laid down tracks at the GM Housing First Music and Networking Co Design event last week.

 
General | 16/01/2024
Repairs during the adverse weather conditions 16 Jan 2024.

Due to the widespread snow fall across areas where we have homes, our technicians may be delayed attending repair appointments today. We are contacting directly any residents that may need their repair appointment rearranging. Thank you for your patience.

 
General | 15/12/2023
Our services over Christmas & New Year 2023/24

Please note from Monday 25 December 2023 and during the festive period, we will be providing restricted services, including an Emergency Repairs service. Normal services will resume from Tuesday 02 January 2024.

 
General | 14/12/2023
Making Our Mark in Miles Platting and Ancoats

Residents from Miles Platting and Ancoats have relived their memories from a Manchester gone by with a creative project to help bring the local community together.

 
General | 11/12/2023
Our services on Friday 15 December 2023

Please note that we will be providing restricted services on Friday 15 December 2023 including an emergency repairs service. Normal service will resume from Monday 18 December 2023.

General | 23/11/2023
My Jigsaw online portal – essential maintenance 04 & 05 December 2023

Please be aware that we will be performing essential maintenance for My Jigsaw on the Monday 04 and Tuesday 05 December. We wish to apologise for any inconvenience caused.

 
General | 21/11/2023
Jigsaw Achieves 13th CCA Accreditation

Jigsaw Homes’ customer contact service Connect has achieved CCA (Customer Contact Association) Accreditation for the 13th year in a row.

 
General | 07/11/2023
Voids Team Partners with Oldham Charity to Help Residents in Need

Jigsaw Homes has partnered up with charitable trust Positive Steps on behalf of SAWN – Support and Action Women’s Network, to find a better home for quality household items left behind in our void properties.

 
General | 06/11/2023
Spooktacular Time as Residents Get into Halloween Spirit

Jigsaw’s Neighbourhood Engagement teams put on a whole host of trick or treats for spooktacular Halloween events across our neighbourhoods. 

 
General | 06/11/2023
Telephone service disruption – Monday 06 November 2023 – Resolved

We are currently experiencing problems with our telephone lines and some calls are not coming through. Our engineers are aware of the problem and already working to resolve. We wish to apologise for any inconvenience caused.