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Jigsaw Rewards, You Said We Did | 01/05/2025
You Said We Did: Customer Service Pledge

In January 2025, 150 Jigsaw Rewards members participated in a survey about Jigsaw Homes’ Connect team Customer Service Pledge.

 
Jigsaw Rewards, You Said We Did | 25/04/2025
You Said We Did: Unreasonable Behaviour Policy Review

In January 2025, 107 Jigsaw Rewards members took part in a survey to review our unreasonable behaviour policy.
 
Jigsaw Rewards, You Said We Did | 22/04/2025
You Said We Did: Tenant’s Annual Report 2025

In January 2025, 198 Jigsaw Rewards members took part in a survey regarding our Tenant’s Annual Report 2025.

 
Jigsaw Rewards, You Said We Did | 14/01/2025
You Said, We Did:  Leasehold Management Policy Consultation

Recently, 74 Jigsaw Rewards members took part in our survey on our leasehold management policy. 
 
Jigsaw Rewards, You Said We Did | 07/01/2025
You Said, We Did: Sustainability Action Plan Consultation

Recently, 177 Jigsaw Rewards members took part in our sustainability action plan survey. 
 
Jigsaw Rewards, You Said We Did | 19/12/2024
You Said, We Did: What’s Your Call?

In October 2024, 165 Jigsaw Rewards members took part in a survey to share their views on our current range of telephone contact numbers. At this time, we do not…
 
Jigsaw Rewards, You Said We Did | 01/10/2024
You Said, We Did: Jigsaw Conversation 2023

In winter 2023/2024, we ran a series of consultations where we asked our Jigsaw Rewards members to watch video updates from some of our senior managers and let us know…
 
Jigsaw Rewards, You Said We Did | 30/09/2024
You Said We Did: Resident Engagement and Community Investment Strategy Review

This Summer, 242 Jigsaw Rewards members took part in our Community Investment Strategy consultation and 186 members took part in our Resident Engagement consultation.

 
Jigsaw Rewards, You Said We Did | 23/09/2024
You Said We Did: Assistance and Vulnerabilities Survey

Jigsaw Rewards members took part in our You Said, We Did survey around Assistance and Vulnerabilities.
 
Jigsaw Rewards, You Said We Did | 15/08/2024
You Said We Did: Customer Contract Strategy Consultation

Jigsaw Rewards members took part in our Customer Contract Strategy survey and shared their opinions about how easy it is to contact Jigsaw and how they would like this to contact us in future.