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Jigsaw Rewards, Scrutiny | 06/04/2023
Scrutiny Review – Void Loss

Our final scrutiny panel took place on 14 December 2022 with residents from across the Group to discuss Income – Key risk – Money lost through properties undergoing void works.
Jigsaw Rewards, You Said We Did | 06/04/2023
You Said, We Did: Residents Have Their Say on Our Tenants Annual Report

Residents have been given the chance to tell us what they want to see in our Tenants Annual Report 2022/2023 and how they would like this information to be shared with others.
 
General, In Your Area, Jigsaw Foundation, Jigsaw Rewards, Neighbourhood | 27/03/2023
£450,000 Community funding available for 2023!

Our £450,000 community fund is now available for neighbourhood and community based projects! The fund supports local projects run by charities, resident and community groups, voluntary organisations, social enterprises and…
 
Jigsaw Rewards, You Said We Did | 20/03/2023
You Said We Did: Scrutinise This Website

Each year, we ask groups of residents to take a close look at how certain areas of our organisation are being run, in a process called resident scrutiny. We wanted…
 
Jigsaw Rewards, You Said We Did | 25/01/2023
You Said We Did: Online Repair Booking Survey

We are developing the existing “My Jigsaw” service to allow residents to book repair appointments. The service will allow residents to report a repair to us and for most common…
 
Jigsaw Rewards, You Said We Did | 15/01/2023
You Said We Did: Cost of Living Survey 2022

In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.
Jigsaw Rewards, You Said We Did | 10/01/2023
You Said We Did: Furnished Tenancy Survey

Recently, 235 Jigsaw Rewards members took part in our Furnished Tenancy survey and shared their thoughts on how furnished tenancies might work best at Jigsaw.
 
Jigsaw Rewards, Scrutiny | 30/11/2022
Jigsaw Rewards Scrutiny – Income – Money Lost Through Void Work

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via our Jigsaw Rewards scrutiny panel.
Jigsaw Rewards, You Said We Did | 18/11/2022
You Said We Did: Lettings Survey

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
 
Jigsaw Rewards, Scrutiny | 03/11/2022
Jigsaw Rewards Scrutiny Panel Data Security Measures

Jigsaw Rewards residents from across the Group took part in our latest Scrutiny Panel and reviewed Jigsaw’s Data Security Measures, discussing policy, procedures and performance measures.
 
Jigsaw Rewards, Scrutiny | 20/10/2022
Jigsaw Rewards Scrutiny Panel on Income Loss

Our latest Jigsaw Rewards scrutiny panel took place with residents from across the Group coming together discuss Income Loss – Voids and Lettings.
General, Jigsaw Rewards, You Said We Did | 23/08/2022
You said We Did: Hoarding Awareness Survey

Early this summer we ran a survey on Jigsaw Rewards to raise awareness about our hoarding support service.   We asked residents to read a news article on our website and feedback to us about their thoughts.
 
General, Jigsaw Rewards | 10/08/2022
Residents Benefit from a Rewarding Partnership

The Jigsaw Homes Rents team partnered up with the Jigsaw Rewards team to help find volunteers and take part in a test of an amended Universal Credit process.
 
Jigsaw Rewards, Scrutiny | 30/05/2022
Jigsaw Rewards Scrutiny Panel on Data Protection

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via Jigsaw Rewards scrutiny panel. Our latest scrutiny panel took place on 11 May…
 
General, In Your Area, Jigsaw Foundation, Jigsaw Rewards, Neighbourhood | 27/05/2022
£450,000 Community funding available for 2022!

Our £450,000 community fund is now available for neighbourhood and community based projects! The fund supports local projects run by charities, resident and community groups, voluntary organisations, social enterprises and…
Jigsaw Rewards, You Said We Did | 22/02/2022
You Said, We Did: Tenant Satisfaction Measures

The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…
 
Jigsaw Rewards, Scrutiny | 17/02/2022
Jigsaw Rewards Scrutiny Panel: Repairs Satisfaction

As part of our aim to help regenerate neighbourhoods and provide opportunities for our communities to thrive, we work closely with residents to shape our priorities together including through our…
 
Jigsaw Rewards, You Said We Did | 03/02/2022
You Said, We Did: Foodbank Survey

Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…
 
General, Jigsaw Rewards, You Said We Did | 20/01/2022
We have a WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of Amazon vouchers. The response again was overwhelming, with even more residents signing up…
 
Jigsaw Rewards, You Said We Did | 18/01/2022
You Said, We Did: Allocations and Lettings Policy Consultation

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…