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General | 18/01/2023
Jigsaw Support Helps Residents Get Snugg

Jigsaw Support’s Springboard service teamed up with Snugg Homes to gift residents with brand new furniture to help furnish their new homes. Jigsaw’s shared ownership provider  Snugg wanted to provide…
 
Jigsaw Rewards, You Said We Did | 15/01/2023
You Said We Did: Cost of Living Survey 2022

In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.
Jigsaw Rewards, You Said We Did | 10/01/2023
You Said We Did: Furnished Tenancy Survey

Recently, 235 Jigsaw Rewards members took part in our Furnished Tenancy survey and shared their thoughts on how furnished tenancies might work best at Jigsaw.
 
Development | 09/01/2023
Work starts on 74 new homes in Werrington, Staffordshire

Work has started to build 74 new homes along the Ash Bank Road, Werrington, Staffordshire.
 
General | 05/01/2023
Supporting the Cost of Living in Chorley

Jigsaw’s Neighbourhood Engagement Team held a host of ‘cost of living’ events for residents in Chorley to help provide useful information, support and guidance for those struggling. Neighbourhood Engagement Officer…
 
General | 05/01/2023
Neighbourhood Team Provide Helping Hand this Winter

Some of our over 55’s residents in Ashton Central and St Peter’s enjoyed a Christmas party at Holy Trinity Church and Community Centre in December.

Jigsaw’s Neighbourhood Engage
 
Investor updates | 05/01/2023
Half year performance update & new members join our board.

This is Jigsaw Homes Group’s first half yearly performance update following our successful debut bond issue amounting to £360m which completed in May 2022.
 
General | 19/12/2022
Our services over Christmas & New Year 2022/23

Please note from Monday 26 December 2022 and during the festive period, we will be providing restricted services, including an Emergency Repairs service only.  Normal services will resume from Tuesday 03 January 2023.
 
Jigsaw Group News | 16/12/2022
Emergency repairs during the adverse weather conditions.

Attending emergency repairs is our main priority at the moment and in order to be able to deal with these, we have reverted to an Emergency Repairs only service. Please only call us if your repair is an emergency. 
 
Customer Feedback, Jigsaw Group News | 15/12/2022
Our Tenant Satisfaction Survey report is now live!

In August, more than 3,000 of our tenants took part in a survey to measure Tenant Satisfaction. The survey found that overall, 68% of tenants are very or fairly satisfied with Jigsaw as their landlord.
 
General | 14/12/2022
200 Winter Warmer Packs Delivered

More than 200 winter warmer packs have been delivered to residents in need as part of this year’s Keep Warm Keep Well project.
 
General | 09/12/2022
Essential IT maintenance work – Friday from 12pm until 6pm

Today (Friday 9 December 2022) from 12pm – 6pm  we will be carrying out essential maintenance to our IT systems. During this time we will be processing emergency repairs only. …
 
General | 09/12/2022
Our services on Friday 16 December 2022

Please note that we will be providing restricted services on Friday 16 December 2022 including an Emergency Repairs service only. Normal service will resume from Monday 19 December 2022. Please only…
 
General | 08/12/2022
Blooming Brilliant Gardens Scoop Awards

Several community gardens Jigsaw helps to support have been recognised as some of the best in the North West.
 
Jigsaw Rewards, Scrutiny | 30/11/2022
Jigsaw Rewards Scrutiny – Income – Money Lost Through Void Work

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via our Jigsaw Rewards scrutiny panel.
 
General | 22/11/2022
Pot of Gold for Rainbow Surprise Community Group

A community group in Manchester is helping to brighten up the days of residents thanks to £20,608 in funding from the Jigsaw Foundation.
 
Customer Feedback, General | 18/11/2022
Q2 Customer Feedback Update

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.  
Jigsaw Rewards, You Said We Did | 18/11/2022
You Said We Did: Lettings Survey

We recently ran a survey on Jigsaw Rewards to ask for your views on exchanges and transfers. An exchange is a direct swap with another tenant who also wants to move, whereas a transfer is when you apply for rehousing and move to an empty property (this can sometimes take a while).
 
General | 14/11/2022
Come and Chat to North West Ambulance Service

People across the North West are invited by North West Ambulance Service (NWAS) to join a community conversation to share their views and experiences of the 999 emergency ambulance service, NHS 111 service and patient transport service (PTS).
 
General | 08/11/2022
Frightfully Fun Halloween

Residents donned their scariest outfits and enjoyed a range of spooktacular Halloween activities organised by Jigsaw’s Neighbourhood Engagement team.