Category: General

 
 
General | 12/04/2021
Read all about our updated Neighbourhood Plans

The new revised versions of our Neighbourhood plans are now available on our websites.  The plans have been in place across the Group for the last two years.   During that…

 
General | 01/04/2021
Easter Holiday Closure Notice

We will be closed on Good Friday (02.04.2021) and Easter Monday (05.04.2021).   We will continue to operate from Tuesday 06 April 2021. If you need to report an Emergency Repair…

 
General | 31/03/2021
Universal Credit and Rent Changes – 01 April 2021

If you have been informed that your rent amount has recently changed and you claim Universal Credit, it is your responsibility to inform the Department of Work and Pensions (DWP)…

 
General, Jigsaw Rewards, Neighbourhood, You Said We Did | 16/03/2021
You Said – We Did: Energy Advice

The views and experiences of our residents are at the heart of what we do.  Actively involving our residents, helps us improve and shape our services. Through Jigsaw Rewards we…

 
General | 09/03/2021
Telephone system essential maintenance work – Thursday 11 March

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 11 March. This may cause some disruption to our service. If your call disconnects,…

 
General, Jigsaw Rewards, Neighbourhood, You Said We Did | 01/03/2021
You Said – We Did: Jobs and Skills

The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…

 
General | 18/02/2021
Neighbourhood Safety Team help catch subletting fraudster

A man has been jailed for 23 months, suspended for two years after he illegally sublet numerous properties set aside to support people who have been homeless, or in genuine…

 
General | 17/02/2021
Adactus has changed its name to Jigsaw Homes North.

We are pleased to announce that Adactus Housing Association Limited has changed its name to Jigsaw Homes North. We are writing to our tenants and to other stakeholders informing them…

 
General, In Your Area | 26/01/2021
Warmfront surveys start on home insulation

We want our residents to live in energy efficient homes and we are looking into ways that we can improve the insulation of our properties. We are working with The…

 
General | 19/01/2021
Ask for ‘ANI’ – How pharmacies are helping victims of domestic abuse

A new scheme is being rolled out in pharmacies across the country to assist victims of domestic abuse. ANI stands for Action Needed Immediately and is a codeword that people…

 
General | 19/01/2021
Being prepared for floods

The Met Office has issued an amber weather warning in parts of England, including the North West and East Midlands with expected heavy rain and possible flooding. Further information can…

 
General | 15/01/2021
Adactus HA to change name to Jigsaw Homes North

Adactus Housing Association Limited will shortly be changing its name to Jigsaw Homes North. Rest assured, our services will continue to be delivered to the highest standard. Your rights as…

 
General | 13/01/2021
Have you applied for the EU Settlement Scheme?

Brexit came into effect on 1 January 2021 and with it came changes to the rights of EU citizens being able to live, work and access public funds in the…

 
General | 06/01/2021
The Better Health Campaign – for a healthy new year

Jigsaw Homes residents are being encouraged to get motivated to get healthier in 2021 due to COVID-19. In support of Public Health England’s latest Better Health new year campaign, we’re…

 
General, In Your Area | 06/01/2021
Supporting our residents over Christmas

In December, the Moss Side Allotments community group run by volunteers, boxed over 100 food parcels for local people in need. Jigsaw Group collected and delivered 26 parcels out into…

 
General | 21/12/2020
Foodbanks in Wigan and Leigh receive funds from Jigsaw’s virtual Christmas celebration

Jigsaw Homes is donating funds to charities in Wigan and Leigh to help its residents this Christmas. This year Jigsaw held a virtual Christmas party for colleagues, so is using…

 
General | 21/12/2020
Office closure during Christmas & New Year

Please note that we will be closed during the festive period from 12:30pm on Thursday 24 December 2020.  We will re-open on Monday 04 January 2021. If you need to…

 
General | 19/12/2020
Miles Platting operating hours during Christmas & New Year

Our operating hours during the Christmas and New Year Period will be: 2020: Thursday 24th December 9.00am – 12.30pm Friday 25th December – Closed Monday 28th December – Closed Tuesday…

 
General | 08/12/2020
New customer website launches: My Jigsaw

Following an important system update, we are pleased to announce the launch of our new customer website: My Jigsaw. This replaces the Adactus Connect and New Charter Customer Hub websites….

 
General | 03/12/2020
IT System And Customer Website Upgrade – Friday 4th December

On Friday 4th December, we will be carrying out planned upgrade works to our IT systems.  During this time Jigsaw Homes Group will have limited access to some services and…