News

My Jigsaw online portal – service disruption 13 Sep 2023

My Jigsaw online portal – service disruption 13 Sep 2023

UPDATE 10:00am – full service has been restored.  Users can access the site and login or register as usual.  Thank you.

We are currently experiencing issues with ‘My Jigsaw’, our online services for tenants.  You may have noticed that the site cannot be reached and users are unable to log in.  Our engineers are aware of the problem and working to resolve as soon as possible.

UPDATE 09:15am – whilst access to the ‘My Jigsaw’ site has been restored, users may still be unable to log in.  Our engineers continue to work so that normal service resumes.

In the meantime, you can use our online services available on our website.

We wish to apologise for any inconvenience caused.