Covid-19

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The government has removed domestic restrictions in England and we continue to provide services as usual, including in-person appointments at our offices. Your safety and the safety of our employees remain our priority. Our offices and working practices are Covid-secure with risk assessments in place.

Stay alert.
Official Government advice
Follow the Government advice on what you need to do during the Covid-19 outbreak.
Advice for residents
Read the last information from Jigsaw Group concerning Covid-19.
Jigsaw Group Coronavirus position statement
LAST UPDATED 30.07.2021 - This statement details the Group's actions in response to Covid‐19.
Difficulties paying your rent
If you’ve been affected by coronavirus and are struggling to pay your rent, we’re here to help. Please get in touch with us. Our ‘connect’ contact service is now equipped to work from home.
Repairs Service
We continue to carry out Repairs, Gas and Electrical Safety checks to your homes with the necessary measures in place for our technicians to work safely in your home and prevent the spread of the virus.
Covid-19 Community Resources
Here is a list of community support services which you may find helpful if you are in need during the Coronavirus outbreak. They include foodbanks and delivery services, mental health support, general advice and local Facebook groups you can join.

Domestic abuse during the COVID-19 outbreak
Increased tension in the household during self-isolation, coupled with the fact that victims of domestic abuse stay inside with their perpetrators, has led to an increase in cases of domestic abuse. We have pulled together some resources for victims and survivors of domestic abuse during the coronavirus outbreak.
Do more online
As social distancing and staying at home is becoming the new normal for many of us, why don't you try to access our services online. Tenants can register today and gain access to tenancy details, rent and repairs 24/7. Registration is simple and automated so tenants can sign up any time.
Useful Information
NHS Advice
WHO Advice
Getting NHS help when you need it during the coronavirus outbreak
Accessing NHS services
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