Extra Care and Independent Living

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We provide a wide-range of rented properties and services for people over the age of 55. These include:

  • A social alarm service which is responded to 24 hours a day
  • Scheme co-ordinators, and other professional housing staff available to support you to live and age well in your home
  • Extra care housing services alarm for those who need a bit more from our service.

Please contact our lettings team on 0300 111 1133 to find out more about renting one of our independent living properties.

Properties with a social alarm service

We manage over 600 properties that are designed to give older residents and their friends & family peace of mind that in an emergency the resident can easily call for help.

These properties are designed with integrated social alarm systems that can be triggered by the resident  pressing a pendant (worn around the neck or on the wrist) or by pulling a cord in their home

On triggering an alarm, a voice connection is made to our telecare partners who will identify the nature of the emergency and make arrangements with the emergency services and family members to ensure that appropriate help is on its way.

This service is provided 24 hours a day, seven days a week.

Properties with a scheme co-ordinator

We manage over 2,800 properties that are designed to take the security offered by the medical alert service and add to this with daily contact from our scheme co-ordinators.

Our scheme co-ordinators provide information, support and assistance to our residents with the aim of helping them live as independent a life as possible.

These properties provide the security of regular contact with our staff, a call system for use in emergencies, repairs completed for you, and gardens that are tended to.

In general, they provide the following facilities:

  • Private apartment with your own front door
  • Social alarm/emergency call system
  • Laundry facilities
  • Community lounge/kitchen facilities
  • Guest suite for family and friends
  • Parking facilities
  • Communal gardens

Many of our schemes have well established  social activities which vary from small groups for a coffee morning, walking clubs, gardening projects to BBQ’s and Afternoon Tea Parties. As these vary from scheme to scheme, scheme co-ordinators can provide you with more details.

Extra care services

We manage two extra care schemes in Manchester and two in Wigan.

Extra care housing services differ from our other independent living properties in that each scheme has a care provider employed by the local authority at the scheme 24 hours a day, to support and care for those who need it.

In general, extra care schemes provide the following facilities:

  • On-site care provider based within the scheme to provide care to residents who need it.
  • A social alarm / emergency call system
  • Private apartment with own front door
  • Laundry facilities
  • Guest suite
  • Community  lounge
  • Scheme co-ordinator/manager

A three-course lunch is provided daily at two of the schemes in Wigan.

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